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Hmmm!

Difficult as thast a lot of users.

My first guess would be pico cell deployment, band select and per user bandwidth limits. Along with 802.11n access points.

I am sure antenna selection would be difficult. I would be thinking of patch antennas.

As I am largely familiar with Cisco pico cells may not be the right approach as there are client probs or rather challenges with that.

No doubt some other manufacturers have unique solutions.

I guess they used apple wireless?

I maight even just ask someone else to do it and absolve myself of any responsibility.

Must have been embarassing and I would imagine there were a few questions asked after the fact?