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Hello guys,

I have a customer complaining about a roaming issue. The clients are doing a lot of roaming between APs even when the laptop is on the desk.

I assume:
- The client device is in close proximity to both the Wireless APs
- Signal strength is similar from both APs

How can I mitigate this problem?

Another thing is that the APs are also running active scan every 10 minutes to find rogue APs, so maybe the clients also roam during this off-channel scan.

I'm not sure if changing roaming aggressiveness is possible because there is a lot of different wlan chipsets and maybe this option is not available.